Frequently Asked Questions
Everything you need to know about SIMPLER HAIR COLOR.
How long does shipping take?
Standard domestic shipping typically takes 3 to 5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your hair color products safe for sensitive skin?
Yes, our formulas are designed with simplicity and safety in mind. We exclude harsh chemicals like ammonia and parabens, but we always recommend performing a patch test 48 hours before full application.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your results, you can return the product for a full refund, minus shipping costs, within 30 days of purchase.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.